Terms &
– Conditions
0 Terms and Conditions
‘Dutchies Design’ is Chris Wigmans trading as Dutchies Design.
‘The Client’ is the party making a booking for design related services from Dutchies Design.
‘An Order’ is the request for services from Dutchies Design.
‘The project’ is a term used to describe service from Dutchies Design.
The terms and conditions apply to all dealings between The Client and Dutchies Design. By placing an order with Dutchies Design, you as a Client are forming a legally binding contract for services and you agree to the following terms & conditions.
1 Payment
All Quotes are valid for 7 days only.
- — All prices are excluding GST unless otherwise stated.
-
— All prices are in Australian dollars.
-
— Any additional work outside the terms of the quote will be charged at an hourly rate of $99 per/ hour.
-
— Minimum of 1 hour outright.
- — Dutchies Design is not responsible for increases in materials by third party services (eg printers, packaging suppliers, web developers) where the increases are beyond our control.
Payments
A 50% non-refundable booking deposit is required before starting any design project above $1000. Below this amount are paid in full for work to commence.
- — Payments are to be made by bank deposit transfer.
-
— All invoice terms are 7 business days from the date of the invoice.
-
— Accounts which remain outstanding for 14 days after the date of invoice will incur an additional payment fee equivalent to 5% of the projects costs for each week payment is outstanding.
-
— Final artwork files will not be handed over until the invoice has been paid in full.
-
— All printing invoices must be paid prior to sending the artwork to print.
-
— All work not completed within a 2 month period will be invoiced regardless.
-
— Payment is required for any artwork or drafts, that have been terminated on your request at any stage of development, prior to completion. Invoice will be issued as ‘work to date.’
-
— If debt collection is required for unpaid invoices, The Client is responsible for any costs incurred (fees/commissions payable to the debt collectors)
Cancellation
The Client may cancel this Agreement for any reason by providing a minimum of 10 days written notice to Company, any deposit paid prior to cancellation will be non-refundable.
Dutchies Design may cancel this Agreement at any time for any reason by providing written notice to The Client. In the event that Dutchies Design cancels this Agreement, Dutchies Design will provide any artwork completed and paid for to date.
No Guarantees
Dutchies Design cannot guarantee the outcome of design services and the Client’s comments about the outcome are expressions of opinion only.
The Client acknowledges that Dutchies Design cannot guarantee any results for design as outcomes are based on subjective factors that cannot be controlled by Dutchies Design.
2 Communication
Dutchies Design is an online business therefore the majority of our communication is made via email, this helps us keep track of specific design requirements & any changes required.
If you would like to chat with us on the phone or via skype we are happy to do so,
however we ask that you please email us and make an appointment for a time to chat.
3 Copywrite
The Client assumes full copywrite and reproduction rights upon full payment of a
completed project.
Dutchies Design retains personal rights to use completed projects and concept artwork for the purpose of marketing Dutchies Design.
All images displayed on the Dutchies Design website or facebook page are subject to copy- write, and must not be copied or used without full permission from Dutchies Design and the Client. Any breach of copywrite will result in legal action being taken as necessary.
4 Design Credit
The Client allows Dutchies Design to display any projects on the Dutchies Design website/ social media feed + stories and portfolio for self promotion purposes.
The Client agrees to allow Dutchies Design to credit design work on all websites designed by Dutchies Design.
Turnaround Times
Dutchies Design will make every effort to meet deadlines. All quoted turnaround times are approximate. Dutchies Design will not be held responsible or liable for any costs
resulting from late artwork or printing deliveries.
Approval
- — Approval is required for all projects, via email prior to work being released.
-
— Whilst all care is taken by Dutchies Design, Dutchies Design is not responsible for any spelling, grammatical, numerical errors or omissions after final approval. Even if these errors are from Dutchies Design, it is the Client’s responsibility to proof read and check thoroughly their projects to identify any errors prior to approval.
Images
- — Some designs may contain stock images that are available for purchase.
-
—Any images supplied by the Client must be provided in high resolution and preferably in CMYK. Dutchies Design is not responsible for colour variations in conversion from RGB to process CMYK.
-
— Dutchies Design is not responsible for the reproduction quality of supplied images.
Colour Matching & Printing
-
— Whilst all care is taken, Dutchies Design does not take responsibility for Client supplied artwork that does not print properly.
-
— Please note that colour on projects can vary from screen to final product. Screen proofing is not indicative of final printed piece. Printed colours can vary from printer to printer, job to job, run to run, or even front to back, due to the nature of the CMYK printing process.
-
— Trimming can vary from printer to printer.
No Guarantees
Dutchies Design cannot guarantee the outcome of design services and the Client’s comments about the outcome are expressions of opinion only.
The Client acknowledges that Dutchies Design cannot guarantee any results for design as outcomes are based on subjective factors that cannot be controlled by Dutchies Design.